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The Scope of HDI Training & Support
The Scope of HDI Training & Support reaches beyond
platform presentation. We bring Training & Support to your
people using the tools, techniques and the methods that will
achieve the best results.
We can support your initiatives through a variety of services including:
- Facilitation
- Assessments
- Organizational Development
- Instructional Design
HDI uses all of the latest technology to deliver skills
and knowledge to your people, including:
- Computer-Based Training (CBT)
- Multimedia
- Intranet or Internet Training
- CD ROM
- Distance Learning
Some of the courses that HDI offers include:
Managing Change |
Communications |
Teambuilding &
Team Tools |
- Reengineering
- Managing Change
- Strategy Implementation
- Quality Improvement
- Ethics in Contemporary Business
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- Winning Presentations
- Advanced Presentations
- Executive Presentations
- Sales Presentations
- Writing for Results
- Listening Secrets & Strategies
- Principles of Influence
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- Leading Exceptional Teams
- Skills for Exceptional Teams
- Leading Effective Meetings
- Decision Making & Problem Solving
- Process Mapping
- Benchmarking
- Developing Consensus
- Bullet-Proof Recommendations
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Why Use HDI Training and Support Services?
- Customized training designed to your customer's needs
- Flexibility to match your business style
- Results oriented training designed around your business issues
Resourcing options from single course management to total
outsourcing
Option 1:
HDI will manage those parts of the training process you would like us to manage. |
Option 2:
HDI will develop and deliver training classes only. |
Option 3:
HDI will develop, deliver, and administer individual courses or sets of programs. |
Option 4:
HDI will take full responsibility to administer the training function from needs assessment to delivery to training records. |
Just-In-Time Training Support
Problem:
How do we get follow-on training/support for our employees who have had training but must apply it on the job? |
Solution:
Just-In-Time (JIT) Training developed and delivered "over-the-shoulder" and back on the job, covering:
- Subject matter, Competency-based, and Product/Service training
- Refresher material
- Direct application to work
Developed and delivered by HDI specialists |
Facilitation/Results Management...
Problem:
How do you take a business team that is stuck and not getting results and turn it into a team that gets the desired results? |
Solution:
Team Facilitation (results management) focused on a real business problem, including:
- Problem Identification/Solving
- Decision Making
- Action Planning
- Conflict Resolution
Led by HDI facilitators experienced in coaching and real-time results management |
3 kinds of training to solve important customer problems...
Training and support in "learning settings" as well as "job settings"
Subject Matter Training
Problem:
How can we upgrade or improve individual or organization-wide performance in a specific subject matter or skill area? |
Solution:
Training organized and delivered by knowledge/skill area:
- Finance for Non-financial Managers
- Presentation Skills
- Sales Training
- Basic Supervision/Management
- Change Management
- Strategic Leadership
Developed and delivered by HDI trainers |
Competency/Job Focused
Training
Problem:
How can we raise the organization-wide performance of people in key jobs? |
Solution:
Training organized and delivered to cover all needed competencies for specific jobs:
- District/Branch Manager
- Business Unit Manager
- Technical Tool Specialist
- HS&E Specialist
- Account Executive
Developed by HDI and delivered by your company personnel |
Product/Service Training
Problem:
How can we ensure that our customers and distributors really know about our products and services? |
Solution:
Product/Service Training to communicate:
- Product/Service attributes, benefits, uses
- Problem Solving with the product/service
- Selling the product/service
Training developed by HDI for your employees to deliver to your customers |
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