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The Process Performance Group SM
Focused on Retail Excellence


The Retail Challenge

The retail industry today faces its most difficult challenge in the face of heated rivalries, category killers, changing customer demands and pressure for lower costs and higher ROI. Only the strong will survive this critical time…using the best available solutions that are flawlessly implemented. Retailers will get ahead and stay ahead with fundamental big changes, not incremental improvements to their status quo. Success in big changes will require an enterprise-wide view with a process mindset and a focus on three critical, interdependent factors:

  • Optimal retail solutions
  • Maximum power information technology
  • Flawless implementation

What's at stake?
Lack of a company-wide view or process mindset …or weakness in any one of the three factors will result in failure…not just project failure but failure of the firm to remain competitive. Retail: The Process Performance Group SM (PPG)…dedicated to helping retailers move their:

  • Entire enterprise
  • One or more core processes, or
  • One or more Business Units to the next level of performance.

Why Shop Here?

This is no ordinary Retail Solution…our specific expertise and the way we work with clients sets us apart…

  • We are a powerful combination.
    We have world-class retail expertise and world-class capability in strategic change.
  • We have a formal Performance Delivery Method.
    Our proven, battle-tested "Performance Ladder" allows our consultants and your key people to work together for targeted results…knowing where you are every step of the way.
  • We have world-class tools.
    Our tools help move your company to the next level. They are practical and battle-tested…and we know they get results.
  • We are flexible and affordable.
    We have a high degree of flexibility to vary our approach to fit your exact situation. We flex our resources around your team to minimize the cost of consulting.
  • We leverage resources.
    We use a low ratio of PPG consultants to client team members as we build high quality, low-cost internal solutions owned and committed to by your people.
  • We bring experience.
    Working with us is the equivalent of having senior experienced teams work on your solution. Our staff has been there and done that…and done it well!


Requirement for Retail Success

In our view, agility and execution will define the leaders in retail. The world-class retailers of the future will continuously adapt to the market. They will be agile enough to make fundamental changes as market demand shifts. And they will "change the business" with the same momentum, rigor and discipline used to "run the business".


Req #1: Optimal Retail Solutions

The Requirement: Optimal solutions will be required to move to the next level of company performance. Only precise retail solutions can win in this industry with its ultra-low or rapidly-decreasing margins.

Optimal retail solutions can only come from experts who have been in the retail trenches across the industry…both from inside your company and from PPG. Solutions come from proven, experts covering the critical retail competencies:

  • Developing a winning strategic direction
  • Retail process and organizational design
  • Customer relationship engineering
  • Supply chain design and optimization
  • Category management evolution
  • Collaborative Resource Optimization
  • Store productivity optimization
  • Store execution requirements

PPG…your proven source of industry-leading retail expertise…delivered through seasoned mature retail leaders …working arm-in-arm with your retail team to achieve your vision.


Req #2: Maximum Power IT

The Requirement: Maximum power Information Technology will be required to leverage optimal retail solutions. For technology to be successfully used, the right applications and systems must be integrated with your people and strategies.

Effective and aligned IT can only come from the leading vendors plus experts in the industry…both inside your company and in PPG. IT success comes from experts who have mastered the critical IT competencies:

  • Aligning IT strategy with retail strategy
  • Implementation and Operations Integration
  • Development of the IT project structure
  • Development of best IT requirements
  • Vendor selection and due diligence
  • IT application/system piloting
  • System installation/configuration

PPG…your proven source for mature professionals with large systems experience …working side-by-side with your IT resources to ensure technology will be fully integrated into the day-to-day operation of your firm.


Req #3: Flawless Implementation

The Requirement: Optimal retail solutions and Maximum Power Information Technology will be valuable only if implementation is flawless …occurring without disrupting the current retail business.
Flawless implementation can only come from the leading experts in Change Management, using best-in-class tools, working directly with your managers. Flawless implementation comes from proven experts covering the critical big change competencies:

  • Developing the mindset for simultaneously
    Running/Changing the Business
  • Organizational structure/staffing
  • Business Program Management
  • Business and IT Project Management
  • Business Change Engineering
  • Total Risk Management

PPG…your proven source for professionals with the big change implementation experience, methodologies, and tools… working in tandem with your executives to move your company to the next level of performance.

Who is PPG?
PPG is a consortium of the best-in-breed firms in Retail Management, Technology, and Operations Support. PPG is led by two premier firms:

Winston Weber & Associates, Inc. (WWA) provides strategic solutions and practical applications to retailers, wholesalers, manufacturers, and sales agencies in the consumer products industry. Our emphasis on quality, combined with a global perspective and unique capabilities, enables us to be more than a typical consulting firm. We bring sustainable value to each client relationship. http://www.winstonweber.com

Holland & Davis LLC (H&D) provides strategic change to firms in retail…helping clients reach their business vision…on target, on time, on budget. We go beyond consulting to actual implementation, providing experienced "been there, done that" project resources and world class change tools.

To discuss your current Retail challenges and to hear how PPG has helped other retailers, contact Terry Holtz at 210-354-0303.

PPG offices are located in Chicago, Memphis, Houston, San Antonio and New York. Consultants are headquartered in North America and Europe.




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